Direction is an SEO software & services firm searching for a strategic person who is a powerful communicator to successfully onboard new customers and ensure every customer is benefiting from working with us.
Our Core Values:
- Lead With Integrity
- Excellence in Collaboration
- Dedication to Expertise
Our team shares a common purpose of being the best at what we do. We are thought leaders in our niche of SEO, and are constantly innovating and executing with new ideas. At Direction, you’ll develop and refine skill sets that will take your career to new heights… not to mention, make some great friends along the way.
This is a fully remote position, with an option to also work out of our office in Austin, TX.
From a high-level perspective, this position is responsible for:
- Helping our software clients better understand the platform through education and video walkthroughs
- Ensuring our software clients are utilizing the platform and engaging them to do so through email nurturing campaigns
- Building long-term relationships through results-driven account management
- Having an in-depth understanding of the customer’s needs and being responsible for communicating common customer behaviors to the leadership, sales, marketing, and product teams.
Annual Salary: $44,000 – $74,000