The reason why some directories are not showing in the Directories overview for a location is because the location is classified as a Service-Area Business. This means that the business offers services directly to customers at their location instead of at the registered business address.
Because the actual location of the business is hidden, some directories do not support this functionality.
Here’s a list of directories that do not support profiles with a hidden address:
- All In-Dash Navigation providers (HERE, TomTom, Nokia, etc.)
- Apple Maps
- E Trusted
- Go Local
- Holiday Check
- Trip Advisor
International directories which do support hidden addresses:
- Bing Places
- Central Index
- Next Door
(list is subject to change considering directories change their functionalities on a regular basis)
How to indicate a hidden address
In the App, you can choose to hide a business’ address by visiting the Basic Data page of a locations Profile and checking the box shown below:
For more information about Service Areas, how they work and how you can best manage them in our platform, see our support article entitled Service Areas.