Website Security Requirements
SSL Configuration
- SSL certificate installed and properly configured
- Forced HTTPS on all pages
- HTTP to HTTPS redirects
- Updated SSL protocols (TLS 1.2 or higher)
- Strong cipher suite configuration
- HSTS implementation
- Secure cookies configuration
Server Security
- HIPAA-compliant hosting provider
- Regular security patches and updates
- Firewall configuration
- Intrusion detection system
- Server access logging
- Encrypted backup system
- Business Associate Agreement (BAA) with hosting provider
Access Control
- Strong password requirements
- Two-factor authentication
- Role-based access control
- Session timeout settings
- IP-based access restrictions
- Failed login attempt limitations
- Audit logging of all access
Forms and Data Collection
Patient Contact Forms
- Minimum necessary information collection
- Clear privacy notices
- Secure form processing
- Encrypted data transmission
- No PHI in email notifications
- Secure storage of submissions
- Auto-deletion of unnecessary data
Patient Portal Integration
- Secure authentication system
- Encrypted data transmission
- Session management
- Automatic logout feature
- Mobile security measures
- Secure password reset process
- Access logging
Online Scheduling
- Limited PHI collection
- Secure appointment system
- Integration with EHR/EMR
- Encrypted calendar data
- Access controls for staff
- Audit trail for bookings
Content Guidelines
Protected Health Information (PHI)
- No PHI in public areas
- No patient testimonials without authorization
- No before/after photos without consent
- No identifiable patient information
- No sharing of patient cases without consent
- Review system for content compliance
- Documentation of patient authorizations
Required Policies
- Notice of Privacy Practices
- Terms of Use
- Cookie Policy
- Patient Rights
- Security Practices
- Breach Notification Procedures
- Communication Policies
Technical Safeguards
Website Configuration
- Secure file upload configuration
- Protected admin directory
- Limited login attempts
- Security headers implementation
- Regular security scans
- Malware monitoring
- Backup systems
Data Protection
- Database encryption
- Secure data transmission
- Regular data backups
- Data retention policies
- Secure data destruction
- Access logging
- Data recovery procedures
Mobile Security
- Responsive security measures
- Mobile data encryption
- Secure app integration
- Touch/Face ID configuration
- Mobile session management
- Device verification
- Secure mobile forms
Third-Party Integration Guidelines
Payment Processing
- PCI DSS compliance
- Secure payment gateway
- Encrypted transaction data
- No stored payment information
- Secure receipt delivery
- Payment logging system
- Chargeback protection
Marketing Tools
- HIPAA-compliant email marketing
- Secure CRM integration
- Analytics privacy settings
- Compliant tracking codes
- Marketing consent management
- Data segregation
- Third-party BAAs
Chat Features
- Secure chat platform
- PHI warning messages
- Encrypted conversations
- Chat transcript security
- Agent authentication
- Secure file sharing
- Chat deletion policies
