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How to add Logos & Images to your Google Business Profile

Adding photos to a google business Profile

Remember, When adding photos to your Google Business Profile, it’s important to consider the following guidelines for photo sizes and quality: Tips for Exterior Photos: Regularly updating your photos can help potential customers get a better sense of your business location and appearance, which can be influential in their decision-making process.

How to Add GPB Products & Services for Real Estate

Products and Services

Welcome to the comprehensive guide for real estate agents on how to effectively add products and services to your Google Business Profile (GBP). This process is designed to ensure that your real estate offerings are showcased optimally on your GBP, enhancing your online presence and attracting potential clients. We’ll cover each step in detail, from […]

5-Step Process for Optimizing Real Estate Agent GBP Attributes

Real Estate Attributes

Step 1: Define Your Services and Specializations Step 2: Research and Select Relevant Attributes Step 3: Update Operational and Safety Information Step 4: Incorporate Client Feedback and Amenities Step 5: Regular Review and Adjustment This condensed process ensures a focused approach to effectively manage and enhance your Google Business Profile, making it more appealing and […]

Maximizing Google Business Profile with Video for Real Estate Agents

Real Estate Video

Embarking on the journey of enhancing your Google Business Profile with engaging video content? This guide is tailored for real estate agents looking to leverage the power of video on their GBP. Whether it’s showcasing properties through virtual tours, sharing client testimonials, or providing insightful market updates, video is a dynamic tool to connect with […]

Google Business Profile Description for Real Estate Brokers & Agents

Google Business Profile Description for Real Estate Brokers & Agents

5-Step Process for Creating GBP Descriptions Step 1: Define Your Business Focus Step 2: Identify Your Unique Selling Propositions (USPs) Step 3: Highlight Key Services and Skills Step 4: Incorporate Relevant Keywords Step 5: End with a Call to Action Additional Tips: By following this process, real estate agents can create effective GBP descriptions that […]

Google Business Profile Competition Audit For Real Estate Brokers & Agents

Competition Audit

In today’s competitive real estate market, understanding your standing among peers is crucial. This guide outlines a detailed process for conducting a Google Business Profile (GBP) competition audit. Aimed at real estate agents, it provides a strategic framework to identify your competitors, analyze their GBP listings, and evaluate their customer engagement strategies. By following these […]

Creating Effective Google Business Posts for Real Estate Brokers and Agents

Creating GMB Posts

Google Business Profile Content Posting Guide for Real Estate Agents This guide provides a structured approach for real estate Brokers & agents to effectively utilize their Google Business Profile for content posting. It covers various key areas such as property listings, open houses, market updates, and more, offering practical tips on creating engaging and informative […]

Google Business Profile Categories For Real Estate Agents & Brokers

GBP Categories

Real estate business categories encompass the various types of services and specializations within the industry. Each category addresses different needs and aspects of real estate transactions, whether residential, commercial, or industrial. Here’s an overview of the primary real estate business categories: For Real Estate Agents: Businesses and Services > Real Estate > Real estate agency […]

How to make GBP Q&A’s for Real Estate Brokers & Agents

How to make Q&A's For GBP

As a real estate agent, creating a Q&A section for your Google Business Profile (GBP) requires a methodical approach that ensures you provide valuable information that prospective clients are seeking. Here’s a step-by-step process to craft your own Q&A section: How to enable Q&A in your Google business profile: Once your account meets the prerequisites, […]

Getting Your Google Real Estate Business Profile Verified

Getting Verified

To get verified on Google using a video recording, real estate agents can follow this process: Step 1: Prepare for Your Video Understand Requirements:Ensure your video is unedited, continuous, and captures the necessary details of your business Plan Your Content: Decide what elements of your business you will showcase, such as the physical location, equipment, […]

Location data input

Learn about Data Input format and type for Locations Introduction This article explains the data type and format for Location data. This includes Location and Content List data. The article is limited to the data format and types of data fields in the import/export file. Scope Direction Local has a set of rules that limit […]

Can I manage Pop-Up Stores through Direction Local?

A Pop-Up Store is a store that opens for a short period of time in a location where there is empty retail space. Retailers use these stores to sell their products quickly and easily. You can use the tool to publish your Pop-Up Store, but you need to remember that some directories have long update […]

Checklist for submitting location data in bulk

Before submitting your location data to our platform, we highly recommend you going through this checklist. This fastens the location data upload process and makes sure that the data is in the format our platform accepts it. Identifier (mandatory) Location name (mandatory) Address (mandatory) Phone number (mandatory) Category (mandatory) Opening hours (optional) Short and long […]

Excel Import Tips and Tricks

Zip Code Format Sometimes when you import data, the ZIP codes that start with 0 get automatically removed. This can cause errors in your data. To make sure this doesn’t happen, select the ZIP column and then choose the “TEXT” format. This will make sure that all of the data in the ZIP code stays […]

FAQ about the bulk upload function

One of the ways to add or modify location data is via a bulk upload, which is importing the information using a spreadsheet. Here you will find some of the frequently asked questions about this topic: Can I use my own Excel file to import location data? You can use your own Excel sheet instead […]

Fixing common errors when bulk importing location data

If you are having issues when importing locations, you may have some formatting flaws. If that is the case, you will get error messages after your import, indicating what exactly went wrong.  Here are some of the most common issues and how to solve them: Wrong Format You will be informed about: Normalization Error If […]

How are ‘Service Areas’ used?

The service area is for businesses that visit or deliver to customers in their local area. This includes: businesses that don’t have a storefront, like plumbers, private lessons or cleaning services; businesses that have a storefront and also visit or deliver to customers, like restaurants that deliver food. If your business serves customers within a […]

How can I reactivate a location?

We can reactivate an inactive or cancelled location, but not permanently closed one. You can easily reactivate a location after it has been deactivated or cancelled. If you want to reactivate one location that has been cancelled or deactivated: Sign in to the platform In the menu of the left, click on Locations Select and click […]

How do I accept or decline Profile Suggestions?

When we suggest changes to the information in your location’s profile, you can choose to either accept or ignore our suggestions. We differentiate between the current profile data and suggestions from other directories, so that you can decide what to do. You can also filter them according to the directory. How To Accept A Profile Suggestion We will update […]

How do I add or modify (single) location data?

Step 1 Go to the Locations tab and click on “Add location” on the top left. Step 2 To add the location to an existing account, select the relevant account from the drop-down.To create a new account, mark the checkbox “Create a new account with the location data“. The ‘Location Identifier’ field is not mandatory, but we recommend you […]

How do I add or modify location data in bulk?

Step 1 Navigate to the locations tab and click on “Export”. Step 2 An excel will be generated containing your location data. IMPORTANT the first two columns contain the identifiers the ‘location identifier’ must match the Google Store Code before connecting your Google Account location identifiers must be unique within each account Do Not change […]

How do I deactivate a location?

You can choose to cancel or deactivate a location from syncing with our network immediately or keep it going until your annual subscription expires. You will be billed if you keep your location active. Canceled locations will still get charged until they are automatically set to inactive at the end of your subscription period. Follow […]

How do I set a location to ‘permanently closed?’

You can set a location to ‘Permanently Closed’ by following these three simple steps below. Please Note: when you close a location, it will be removed from directories. The location is billed until the end of the location term. Step 1: Go to the Location you want to set to ‘Delete’ or set to ‘Closed’ […]

How do I skip updating photos on Facebook?

It is possible for a customer to choose whether they want to update the photos directly on Facebook or through our platform. The feature that allows this, is called skip photos on Facebook. What happens if I enable the function? If you set the function to be true, you can change the following: Component Updated Logo No […]

How do I sync my location data?

Syncing your location information with our publishers means that they will be updated with the latest changes you have made. You can either do this manually by clicking on the sync button per directory, or enable automatic syncing so that it happens automatically. Continue reading to learn more about your syncing options. Manual Sync There […]

How do keywords, long descriptions, etc. affect your profile visibility?

The higher your profile completeness, the better Google can match the user’s search query with your location profile. Having your name, address, and telephone number consistent in all of the directories that are connected helps you achieve a better ranking on Google Maps and Search. This means that your listings will be more visible to […]

How do we generate suggestions from Facebook?

Facebook Page Change Proposals propose some changes to fix possible errors on your Facebook Page. However, these changes will not be automatically accepted by our platform. After the proposal is submitted, a suggestion is generated for you to decide whether you want to change that value in your location profile, or reject it (Locations > Profile Suggestions or Profile […]

How should I use the ‘Opening Hours’ field?

Here are commonly asked questions about the fields Opening Hours, Special Opening Hours and More Hours. This information is provided on the location level, under Basic Data. Why is providing the opening hours of my business important? Google takes into account that people often search for the store’s hours of operation. This is evident from […]

How to Request and Manage Custom Fields

This article explains what Custom Fields are, how to request this feature and how to manage it. What are Custom Fields? You can create custom data fields for each account that are specific to the user’s needs. Custom Fields allow you to store extra data about each location, such as the number of locations, the number of […]

Uploading Photos and Videos

There are a few requirements for uploading photos, logos and videos, which we’ll go into detail below. In general, you can either do it directly on our platform or through the bulk import feature. Photos and Logos If you would like to add photos for an individual location, you can do so under Locations > Photos & Videos. […]

Using Placeholders In Location Descriptions

What is a placeholder? Placeholder is a character, word, or set of characters that may be replaced by the name of any element of the set.  You can use placeholders in the short and long description of your location (in the Profile tab). When using a placeholder, make sure it does not exceed the character […]

What are “Labels” used for? 

What Are Labels? Labels are a way to group locations together. You can make a label called “Virginia” or “Maryland” to group all the locations in those cities together. Where Are Labels Created? Users can create labels under the Basic Data of each location profile. You can also insert them in an Excel Sheet and […]

What are profile suggestions?

This is a feature intended to help you to improve the completeness of your location’s profile. How Do ‘Profile Suggestions’ Work? We look for values for the fields you have not filled out in our platform or that have received user suggestions on main directories like Google. We will pull suggestion data with every sync […]

What are the benefits of connecting Google Business Profile to Direction Local?

Connecting to Direction Local

Our platform enables you to manage your locations on all directories, including Google Business Profile (formerly, Google My Business (GMB)). Once you have Google Business Profile connected to our platform, you will be able to update your locations, see their analytics in the dashboard and answer customer feedback or create posts. If you have a […]

What can I find and do in the Locations tab?

As an active user you will find a lot of information on the Locations overview tab. This is the heart of your location marketing cloud. Let’s take a look at the most important features on this page: Add/Create A Location There are two ways to create a new location in Direction Local. The process depends […]

What do the different location statuses mean?

Check below what are the possible contract statuses that each location can have and some important facts about them: Active The location is up and running, being sync-checked and updated regularly.  Billed as per product plan. Will automatically renew (if not cancelled before the last day of contract). Inactive If a location is deactivated, we will cancel […]

What do the different sync statuses mean?

There are 5 possible statuses your listings can be while we are syncing them: Sync Status Meaning Listings in Sync This means that all of the information in your profile is correct and up-to-date. Location data is synced and checked regularly, so it will always be accurate. Submitted This means that all the details you save on […]

What happens if a customer posts pictures on my directories?

Logos, in-store pictures, storefronts, staff pictures, and product photos are very important when you list your business. We encourage you to add at least one image to each location, preferably a picture of the storefront so that customers can easily identify your business. Some directories, like Google, will show pictures taken by your customers along […]

What happens when a user suggests edits to my location on Google?

Google Business Profile Edits

Anyone can suggest changes to a business profile on Google, and Google takes these suggestions into account to make sure the listings are as accurate as possible. If Google trusts the source and accepts the suggestion, it becomes a ‘Google update’. Our platform will not overwrite information from Google updates but will instead pull in […]

What is Invalid Data?

This occurs when the location could not be verified by our cleansing team. This means that we were not able to cleanse the information. It does not mean that the information is wrong, but it did not meet our quality control requirements. There are a few reasons this could occur: Location cannot be found – […]

What should I do if my business location is permanently closed?

If your location closes down, you can update the location’s data on all directories with a few clicks in our platform. Please follow the steps: Closing down this location results in all listings being deleted from directories and platforms or marked as permanently closed.

Why is my listing not in sync?

You’ve made an update to your listing, but you don’t see the changes on your page? After you make an update, it can take a few minutes for the change to show up. The system is sending the update to all of the directories, and each directory has its own updating cycle. Please allow 24 […]

How is My Data Structured?

We manage location data in three main objects: Account, Location and Listing.  These objects also help define the structure of a profile within our application. Account An account refers to a grouped pool of locations. Every user managing a location in Direction Local will have account access. Accounts are used to manage locations for different brands, regions, countries, or […]

Direct Search, Indirect Search and Branded Search in Google Metrics

Direct Search Direct searches happen when a user is looking for a specific business. E.g., A customer would like to contact a hair salon, Drew James Salons. The keywords used would be the name of the business. Indirect Search Indirect searches happen when a user is looking for a product, service or category that is offered by a certain […]

How do I check rating history and trends from my customer reviews?

The Smart Insights feature will allow you to see the rating history for reviews and find out what is trending in your customer feedback. The widgets are available on the Dashboard and also on an export file. Reviews Analysis Displays the list of top 100 words mentioned in reviews with the corresponding percentage and average rating of […]

Understanding the widgets on the dashboard

What are the metrics widgets on the Direction Local dashboard? The metrics widgets allow you to access deeper insights on the performance of your online listing(s). Pro Tip: You can hover over the “i” icon anywhere on the dashboard to pull up a short explanation of the item in question. Average Rating The average customer […]

What does Profile Completeness mean?

Some locations can only be created and successfully synced in certain directories, depending on their data requirements. We will qualify your Profile Completeness as incomplete if locations have any missing fields, regardless if they are synced or not. You will be able to see the average completeness of your locations as a percentage as well as the […]

Why are the insights graphs for impressions and clicks on Google and Facebook empty?

The system can only retrieve data about impressions and clicks if you connect your Google and Facebook accounts. To connect your accounts, log in to the platform and go to the ‘Directories’ tab. Click on ‘Connect’ to connect your Google and Facebook accounts. Please note that you need Owner or Administrator rights on the Google listing in order to […]

How can I change the product plan of my account?

If you have more than one Product Plan available and would like to switch the plan for a specific account, you can do that by: You can also see the directories offered by your plan by clicking on the drop-down with the name of your plan.

How do I create an Account?

This article explains what accounts are and how to create and modify them. What is an account? Although our core objects are locations, we needed a way to manage and group them. Therefore we introduced accounts. Imagine an account being a folder in which files are nested. Each file being a location. You can have […]

What can I do in the Accounts tab?

Our software can be adapted to meet the needs of your company. For example, you can create separate accounts for different brands or divide accounts between sales regions. This way, users of the software will have different roles and access rights depending on where they work within the company. You can see what users are […]

How do I cancel my subscription or close a location? 

Sometimes it is necessary to cancel locations either because you want the subscription of a location to end or because has been closed permanently.  Both can easily be done in the App. Cancel/deactivate a location To cancel a location please follow these steps: In the app go to the location you would like to cancel. […]

How do I create a new user?

Follow the steps below if you need to create new users to be able to set different rights (permissions) via the role-based access control‍: Click on the menu tab called User Rights On the User Management page, click on + Create User Enter the user data including salutation, name and email address For the roles Location-, Account-, and Multi-Account Managers, add […]

How do I set permissions for individual users?

Role-Based Access Control If many people in your company need to use our platform, we recommend that you create separate accounts for each person, depending on what they need to do. This is a security best practice. With role-based access control, different members of the same team or department can be assigned only the features […]

How do I create and share a template with the Publications Library?

The Post Library is a feature that you will find in the Post tab and consists of a library where you can save and share post templates. Here are the features at your disposal: Save posts as templates The Save as Template option is now available inside the post form. It works for new posts and for existing ones (this […]

How do I create Posts, Q&As, and Deals in the Publish Tab?

In addition to allowing you to respond to customer reviews across directories from a central dashboard, our system also allows you to publish social posts to Google, Facebook, and 17 additional directories.  How to create a new post Click ‘Create New Post’ you also have the option to save a post as a template to […]

How do I manage my business reputation from the Customer Feedback dashboard?

The Customer Feedback and Publish Tab‍ sections constitute the Reputation Management portion of our platform. What can I do in my platform regarding my customer engagement? You can use our platform to get feedback from people about your locations. You can also look at reviews on different websites and reply to them. If one of your branches has […]

How important is local listing directory accuracy?

Short Answer: It’s crucial for local SEO to ensure that all of your business data is consistent everywhere your business is listed online. But the benefits go beyond just ranking locally. It also helps avoid confusion when your information is consistent. When potential and even current customers are looking up information about your business and there […]

Why is Content Important to SEO?

Content is the foundation of an SEO campaign. To rank in search engines, you need to publish content that is catered to your audience on a consistent basis. Without content, search engines won’t understand your site and rank it accordingly. Search engines want to show people what they are looking for when they type in […]

What is Review Schema?

Review schema is a type of structured data markup that helps search engines understand and display customer reviews and ratings for products or services on your website. By adding review schema to your site, you can enhance the appearance of your search engine results with rich snippets, which include star ratings, reviewer details, and other […]

What is Alt Text?

Alt Text: Definition, Purpose, and Significance in SEO Alt text, short for “alternative text,” is an HTML attribute used to describe the content and function of an image on a web page. It serves as a textual alternative to the image, which can be read by screen readers for visually impaired users or displayed when […]

What is a Backlink?

A backlink is a link on one website that points to another website. When you click on the link, it takes you to the other site. For example, if Site A links to Site B and both sites have great, unique and relevant content, then Site B may rank higher in Google’s index than Sites […]

What is Anchor Text?

Quick answer: Anchor text is any hyperlinked text that is clickable and takes you to another website. For SEO best practices, text must be relevant to the linked page. A great example would be quoting a source of information. Anchor Text: Definition and Purpose Anchor text is the clickable text within a hyperlink that directs users […]

What is Domain Authority?

Domain Authority (DA) is a search engine ranking score developed by Moz that predicts how likely a website is to rank in organic search results. Domain Authority is formed by a conglomerate of factors including the amount of links and quality of linking domains. Domain Authority scores ranges from 1 to 100, with higher scores […]

What is E-A-T?

E-A-T stands for “Expertise, Authoritativeness, and Trustworthiness.” It’s an SEO term that has been used in Google by search engine optimization experts since 2007. Essentially, the EAT metric measures how well your website ranks in search engine results pages (SERPs) based on what you’re looking for. E-A-T dictates how search engine algorithms understand the content […]

What is Interlinking?

In short, interlinking is when you hyperlink a word or phrase to another page on your website to provide the reader with further information surrounding a topic. For SEO best-practices, follow the 9 tips below: (note: see how “SEO” links to another page? That’s an example of an interlink) Tip #1: Add internal links when deemed useful for […]

Why Do My Rankings Change?

Rankings can change for a large variety of reasons, such as: Keep reading below to learn more about the intricacies around why rankings are constantly changing. Overview of Search Engine Ranking Factors Search engine rankings are determined by numerous factors that help search engines like Google, Bing, and Yahoo decide which websites are most relevant […]

What is a CMS?

CMS stands for “content management system”, a computer/web platform for the creation and editing web content, such as WordPress, Shopify, Squarespace, etc.  1. What a CMS is A Content Management System (CMS) is a software application or set of related programs that enable users to create, edit, manage, and publish digital content on websites or […]

Correcting address formats

The address should always be provided in this format: Address Line 1 = Street name and numberAddress Line 2 = Additional address details When a location is added, our system goes through what we call a normalization process. Address Normalization is the process of verifying a location’s address by considering Address Line 1/Zip Code/City and automatically retrieving its […]

Why is my business name different on some directories?

In order to make sure our directory partners can publish our listing quickly and easily, we use a process called cleansing. In this process, we check and adjust the profile details of a location to make sure they meet the guidelines of our partner directories. One of the fields we might adjust is the Business […]

Address reverts when I click ‘save’

The system automatically validates the address with the Google Geocoding API when a new location is added. This means that the address is corrected (if needed) with the data considered to be the correct address according to the Google Geocoding API. The location then goes through our quality checks where it undergoes address validation and […]

What is Future Opening Date and Opening Date?

Future Opening Date and Opening Date are fields currently supported by Google to show upcoming store openings as well as years in business respectively.  Future Opening Date When adding a location you have the possibility to select an opening date of the location set in the future. This feature is supported when adding an individual […]

About Direction Local Categories

Find out below the answer to some of the most common questions about Categories. How does Direction Local work with categories? Attributes are connected to your main category. In the dropdown in Direction Local, you will find all the attributes that Google makes available for the main category. Attributes are only used by Google when […]

Adding services to a location

This article gives an overview of everything to know about Services. More detailed information will be linked in each section.  What Is ‘Services’? Services allows users to enhance location information with a list of services provided by the business.  Where are Services Displayed? Services are displayed on the Google Maps mobile app and the Direction […]

Keyword Recommendations

This article gives an overview of everything to know about Keyword Recommendations. What are Keyword Recommendations? Keyword Recommendations suggests and scores the use of keywords in content to help users optimize their website for ranking and online searches. Where are Keyword Recommendations Displayed? Keyword Recommendations are currently displayed in the location profile’s Long and Short […]

What is a location lifecycle and how do we bill them?

Learn more about location lifecycle and billing Location Lifecycle A locatino’s life cycle is reflected by the following locations statuses: Status Are Listings Updated? Is Location Billed? Until When? Location Is Automatically Renewed? ACTIVE: location is managed by us Yes Yes Yes CANCELLED: location is managed by us but won’t be renewed Yes until status […]

How can I approve, decline or edit replies to reviews from other users?

Approval workflows are helpful when you want to limit someone’s permissions for a certain action. In this case, it will restrict the ability to publish replies to reviews. That means that someone else will need to approve it before it goes live. If a certain user needs approval, they will be able to write a […]

Setting email notifications for pending review approvals

If you are responsible for approving someone else’s response to a review on the Customer Feedback tab, you can be notified by email when a pending approval is required. You can set this on the User Rights tab as well as in Settings (top right corner). The two options are: Immediate: sends an email for each new reply pending approval. […]

How do I update my response to a user review on Google?

In order to update your response to a user review on Google, please follow the steps: The re-submission will replace your initial response in Google, instead of creating multiple responses. This feature is only available to users that have access to the Reputation Management module of our product.

Working with customer feedback

1. What is the turnaround time for us to receive data related to Customer Feedback? Our platform reflects the feedback as soon as it is made available to us via api from the directory. However, Insights, Clicks and Views often experience a delay of up to 5 days on Google. As soon as Google makes […]

How to enable approval workflows for reviews

What are Approval Workflows for reviews? Approval Workflows are helpful when there is a need to limit user rights for a certain action – in this case, it will restrict the possibility to publish replies to reviews on the section Customer Feedback of our app. How to enable the feature First you need to ask your Customer Operations Manager […]

How to search in the customer feedback section?

This article shows how the search in the customer feedback section works and what options there are to use the search in the best possible way. Search function Like any other search bar, the one of the customer feedback can be used to search for keywords in the form of free text: Search for a […]

What are the types of posts that can be published via the tool?

One of the main features of our tool is related to gathering and managing feedback about your locations. This can be done on multiple platforms, all from one inbox. Additionally, social posts will ensure that the latest content and relevant deals are shared at the right time, on the right channels. There are several types […]

How do I add images or videos to a social post?

Adding images to a post When you create a post on our tool, you can include images in the formats .jpeg or .png. To add an image, just click on the small camera icon in the text box. While Facebook photo posts offer a lot of flexibility and you aren’t locked into a specific size […]

Using placeholders to customize your posts

What is a placeholder? A placeholder is a character, word, or set of characters that can be replaced by the name of any element in the set. In our platform, a placeholder is a way to make it simpler for you to customize your post in Publish feature. You can use placeholders in any field […]

FAQ Social Posting

What types of posts are supported by our platform and which of them can be published on which directory? There are four types of posts supported by our tool: You can find detailed information about the post types in this article. What does Views and Clicks mean in the Posting tab? Once you publish a post, […]

What are Digest Emails and how can I set their frequency?

Digest Emails are a type of email notification we send that tells you what happened with your businesses during a selected period of time. It’s a great way to stay on top of things without checking your account all the time. We send separate emails to Location Managers and Account Managers about the performance of […]

Receiving New Review Notification Emails

New review notifications can be set in the ‘User Rights‘ section under ‘Email notifications‘. The frequency can be set to ‘Immediate‘ or ‘Daily‘. Daily emails will be sent in the mornings. This will trigger a notification on all reviews.. You are also able to define filters to narrow the notifications on reviews you are most […]

What is a Directory?

Business directories store specific business data which is then made available to the public. Some directories are aimed at specific audiences, like navigation systems. Listing your business on multiple directories will increase the chance that someone looking for your type of business will find you. When you work with us, you can choose to list […]

General FAQs about Directories

Find out the answer to some of the questions frequently asked about directories. What happens when I edit locations on the directory itself? Some directories (such as Google My Business) allow users to edit their own listings. We no longer automatically overwrite changes made in GMB upon sync check. The only changes that will be […]

New Publisher Requirements

The basic requirements needed of a publisher to be part of Direction Local’s network Before being able to add a new publisher/directory to our network, we need to ensure the partner has the following capabilities via API: All of the above calls/functionality should be available. If any of those functionalities do not exist in the API […]

How do I manage ‘duplicates’ in Google Business Profile?

Understand the different types of duplicates in GBP and how to manage them Below are the different scenarios for duplicate locations and the actions you can take to fix them 1. Both locations are verified and published in Google Maps Google Maps did not recognize that some of the information for these locations was the […]

How can I verify my Google Business Profile (GBP) locations or my account?

Locations in GBP must be verified in order to be managed by their owners Google offers a range of verification options (see all options here), but in your Google Account you will only see the verification options that are available for your business.  The options available for your business are defined by Google. There are two types of […]