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How can I verify my Google Business Profile (GBP) locations or my account?

How can I verify my Google Business Profile (GBP) locations or my account?

Google requires you to verify your Business Profile before you can manage it, respond to reviews, or make edits that go live. Verification confirms that you’re the legitimate owner of the business at that address. Without it, your listing is incomplete and largely uncontrollable. Google determines which verification methods are available to you based on your business type, location, and account history — you don’t get to choose.

Verification Methods

Available Verification Options
📞
Phone / Text
Google calls or texts your business number with a verification code. Fastest method — completes in minutes. Recommended when available.
Best option — use this if offered
✉️
Email
Code sent to a verified business email address. Only available when each location has its own unique email. Completes within minutes.
Fast — good second choice
📬
Postcard
Google mails a postcard with a verification code to your business address. Takes up to 14 days. Only fallback when phone and email aren’t offered.
Use only when faster options aren’t available
🏢
Video Verification
Google may require a video walkthrough of your business location as proof. Becoming more common for new listings and suspended accounts. Record your storefront, interior, and equipment.
Required for some business categories

Individual vs. Bulk Verification

If you manage multiple locations, your verification path depends on the total number of locations in your account.

Individual Verification
1–9 locations
  • Each location verified separately
  • Choose from available methods (phone, email, postcard)
  • Results in one verified location per process
  • Standard path for single-location practices
Bulk Verification
10+ locations required
  • Verifies the entire account at once
  • All locations in the account become verified
  • Submitted via Google Business Profile Manager
  • Review period can take several weeks

Common Verification Problems

Postcard never arrives
Confirm your mailing address is exact before requesting. You can request a new postcard after 14 days. After 5 failed attempts, contact Google support directly.
Verification code expired
Codes expire after 30 days (postcard) or a few minutes (phone/email). Request a new code — do not try to enter an expired one.
Verification stuck in review
Video verifications can sit in review for 3–5 business days. Bulk verifications take longer. If stuck beyond two weeks, contact Google Business Profile support.
Prompted to re-verify after edits
Major changes to your address or business category can trigger re-verification. This is normal — complete it promptly to avoid your listing being suppressed.

Once verified, keep your profile fully optimized — a verified but incomplete listing still underperforms. See Direction’s guide to creating and optimizing your Google Business Profile for the full setup checklist.

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