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How to create and manage a Doctor.com business listing

How to create and manage a Doctor.com business listing

Doctor.com is one of the few healthcare-exclusive directories recognized by Google, now operating as a Press Ganey solution. Unlike general business directories, Doctor.com distributes your provider data across 20+ partner sites — including Google, WebMD, and Healthgrades — which means a single Doctor.com profile feeds accurate practice information to the platforms patients actually use to find care.

For healthcare practices focused on local SEO, Doctor.com is a high-value citation source that directly strengthens your online presence across the sites that influence patient decisions.

Doctor.com at a Glance

1.1M+
Providers listed across the platform
6,000+
Hospital and practice partners
10M+
Members in the United States
50+
Partner directories and health platforms
Only
Healthcare-exclusive Google BP Featured Partner

How to Create Your Doctor.com Listing

1
Sign up through the provider portal
Go to Doctor.com and create a provider account.
2
Verify your identity
Doctor.com uses NPI-based verification to confirm you are a licensed healthcare provider. Have your NPI number ready.
3
Complete your Master Profile
This is your single source of truth — the profile that syncs across the entire Doctor.com network. Enter your practice name, address, phone number, and website.
4
Add your clinical details
List your specialties, accepted insurance plans, office hours, languages spoken, and appointment availability.
5
Upload photos and a provider bio
Profiles with professional headshots and a written bio perform significantly better than text-only listings.

Best Practices for Managing Your Listing

✓
Maximize your ProfilePointsâ„¢. Doctor.com scores profile completeness and surfaces higher-scoring providers first. Fill out every available field to rank above competitors in Doctor.com search results.
✓
Keep insurance and office hours current. Outdated information erodes patient trust and creates NAP inconsistencies that can hurt your local search rankings.
✓
Respond to every patient review. Doctor.com’s ReviewHubâ„¢ aggregates reviews from across the web. Responding to all reviews — positive and negative — signals engagement and builds credibility.
✓
Enable online scheduling. Doctor.com supports universal scheduling that syncs with your EHR/PM system. Patients who can book online convert at higher rates than those who have to call.
✓
Audit your profile quarterly. Doctor.com pulls from multiple data sources. Check for data drift — especially after office moves, insurance changes, or staff updates.

A fully optimized Doctor.com profile feeds your practice information across 20+ healthcare platforms simultaneously. Combined with a broader healthcare SEO strategy, consistent directory citations are one of the foundational signals that help practices rank in local search results.

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