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Wordpress

What is a CMS?

SEO

What is Interlinking?
What is Anchor Text?
Why Do My Rankings Change?
What is a Backlink?
What Is E-A-T?
What is Domain Authority?

Local SEO

What is Reputation Management?
What is Local SEO?
How long does it take for local listings to be fixed?
How important is local listing directory accuracy?

Direction Local

Introduction to our platform
How is my data structured?

User Rights

How do I create a new user?
How do I set permissions for individual users?
What are Digest Emails and how can I set their frequency?
Receiving New Review Notification Emails

Publish

What are the types of posts that can be published via the tool?
How do I create Posts, Q&As, and Deals in the Publish Tab?
How do I create and share a template with the Publications Library?
How do I add images or videos to a social post?
Using placeholders to customize your posts
FAQ Social Posting

Locations

General Knowledge Base

What can I find and do in the Locations tab?
How do I add or modify (single) location data?
How do I add or modify location data in bulk?
What are “Labels” used for?
How are ‘Service Areas’ used?
What do the different location statuses mean?
What do the different sync statuses mean?
How do I sync my location data?
Why is my listing not in sync?
What are profile suggestions?
How do I accept or decline Profile Suggestions?
How do we generate suggestions from Facebook?
Uploading Photos and Videos
How do I deactivate a location?
How do I set a location to ‘permanently closed?’
How should I use the ‘Opening Hours’ field?
What are the benefits of connecting Google Business Profile to Direction Local?
What should I do if my business location is permanently closed?
What happens when a user suggests edits to my location on Google?
What happens if a customer posts pictures on my directories?
Can I manage Pop-Up Stores through Direction Local?
What is Invalid Data?
How do keywords, long descriptions, etc. affect your profile visibility?
How to Request and Manage Custom Fields
How do I skip updating photos on Facebook?
What happens if someone else tries to open a new listing, claiming they are managing my business?
What is a duplicate listing and how does our suppression process help your business?
Checklist for submitting location data in bulk
Can my location have a website with UTMs or other tracking code?
Fixing common errors when bulk importing location data
FAQ about the bulk upload function
Excel Import Tips and Tricks
How can I reactivate a location?
Using Placeholders In Location Descriptions
What Is Cleansing?
What is the correct address format?
Why is my business name different on some directories?
Why does my address revert when I click ‘Save’?
What is Future Opening Date and Opening Date?
Locations File Data Input and Type
About Direction Local Categories
How do I add services to a location profile?
Keyword Recommendations

Billing

What is a location lifecycle and how do we bill them ?
How do I cancel my subscription or close a location?

Directories

What is a Directory?
General FAQs about Directories
Why don’t I see all of the directories listed in the directories overview?
New Publisher Requirements

Google

How to create a Google Business Profile (GBP) through Direction Local
FAQ About Google
How can I create a Google Business Profile (GBP)?
How do I manage ‘duplicates’ in Google Business Profile?
How can I verify my Google Business Profile (GBP) locations or my account?
Checklist for connecting Google Business Profile
Google Business Profile (GBP) Connect Guide
How can I connect a Google Business Profile location group (business account) with the platform?

Dashboard

Understanding the dashboard
Understanding the widgets on the dashboard
What does Profile Completeness mean?
Direct Search, Indirect Search and Branded Search in Google Metrics
What is the difference between reviews reported on the Global Dashboard vs. the Location level?
Why are the Google insights of the last days missing in the dashboard?
Why are the insights graphs for impressions and clicks on Google and Facebook empty?
How do I check rating history and trends from my customer reviews?

Customer Feedback

How do I manage my business reputation from the Customer Feedback dashboard?
How can I approve, decline or edit replies to reviews from other users?
Setting email notifications for pending review approvals
How do I update my response to a user review on Google?
FAQ About Customer Feedback
How to enable approval workflows for reviews
How to search in the customer feedback section?

Accounts

How do I create an Account?
What can I do in the Accounts tab?
How can I change the product plan of my account?

Home
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Wordpress
What is a CMS?

What is a CMS?

CMS stands for “content management system”, a computer/web platform for the creation and editing web content, such as WordPress, Shopify, Squarespace, etc.

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Updated on February 8, 2021

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Austin, TX Office
Direction.com
4005 Guadalupe St Suite B Austin, TX 78751

Direction Inc. is a Service Disabled Veteran Owned Small Business.
Cage Code: 8WGW3
DUNS: 100350006
NAICS Codes: 518210, 519130, 541430, 541511, 541512, 541613, 541810, 541830, 541870, 541890

Direction is a Service Disabled Veteran Owned Small Business

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