ScanHow does your business stack up in search? Scan for free

Articles in this section

How do I create a new user?

How do I create a new user?

Follow the steps below if you need to create new users to be able to set different rights (permissions) via the role-based access control:

  1. Click on the menu tab called User Rights
  2. On the User Management page, click on + Create User
  3. Enter the user data including salutation, name and email address
  4. For the roles Location-, Account-, and Multi-Account Managers, add the location(s) or account(s) that the user should have access to (in case you are on a multi-location overview)
  5. You can also restrict the permissions of the user by unticking the features you don’t want them to see/edit
  6. Select the language and set how often the user should receive an email report, the so-called digest email
  7. An invitation will be sent via email once the user is saved. With the link provided in the email, the user will be able to create a private password. The link expires after 24h. A new email with a refreshed link can be sent out from the User Management overview page.
  8. Alternatively, Location and Account Managers can also be added via ‘User Rights’ in the single location profile (in Accounts)

User Creation in the Account Section

You can also create a user directly in the Account section. Please be aware that

  1. the user will automatically be assigned the Account Manager Role
  2. since you have to set a password for the user upon creation the user will NOT receive a Welcome email. 

Was this article helpful?

Can't find what you're looking for?

No problem! Receive personalized support using the following methods.

Chat support

Mon-Fri 9AM-5PM EST

Phone support

Mon-Fri 9AM-5PM EST

Request a demo

We’ll respond in 1-2 business days

Headquarters

IT Support by SADOSSecure, Fast Hosting for WordPress

Get a free local SEO strategy call

Schedule a free software demo and learn 7 proven tactics that can help you boost your local search rankings today!

results
We do not sell, rent or otherwise disclose personal information collected by our site to third parties in the ordinary course of business.