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What is the difference between reviews reported on the Global Dashboard vs. the Location level?

The reason for this discrepancy is that the review section on Location level can also contain questions or photos. Such a “review” does not contain an actual rating.

On the Global Dashboard, we only show you the number of ratings (ie. reviews with ratings).

Therefore, we will show:

  • on the location level or on the location list: the sum of the total reviews (including photos and questions).
  • while on the global dashboard (multi-locations), we will show the sum of total reviews, excluding photos and questions.
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