Why is the number of reviews on the Global Dashboard different than the one on Location level? #
The reason for this discrepancy is that the review section on Location level can also contain questions or photos. Such a “review” does not contain an actual rating.
On the Global Dashboard, we only show you the number of ratings (ie. reviews with ratings).
Therefore, we will show:
- on the location level or on the location list: the sum of the total reviews (including photos and questions).
- while on the global dashboard (multi-locations), we will show the sum of total reviews, excluding photos and questions.